eXp Canada Provincial Agent Centre
Shared Broker Email [email protected]
At our brokerage in Ontario, we’re dedicated to setting the standard for excellence in the modern real estate industry.
We’re committed to supporting the growth and success of our agents by prioritizing exceptional service and a focus on excellence.
Office Hours in eXp World:
Monday to Friday
9:00 a.m. to 5:00 p.m.
GO TO > Canadian Operations > Provinces > Ontario
(Staff are also available within the Lobby).
Broker of Record
Oversee Provincial Administration for Ontario, complaints escalated from Area Managing Brokers, new branch and board approvals, lawsuits, RECO violations, etc.
Katherine Milian
Broker of Record
[email protected]
Workplace Chat
(437) 800-1786
Oversees Provincial Administration for Ontario (systems, processes, hiring of staff), support Area Managing Brokers, is accountable to the Provincial and local regulators for compliance. Assists with PREC's, new branches, board approvals, lawsuits, RECO violations, escalated issues from Area Managing Brokers and any urgent after-hours matters.
Area Managing Brokers
Oversee specific boards allocated to their care. They assist with deal-related questions, compliance, training, escalated board-level complaints and any urgent after-hours matters.
Rick SergisonWorkplace Chat
(905) 621-8844
Workplace Chat
(647) 430-2212
Workplace Chat
(519) 576-7277
Workplace Chat
(647) 365-0536
Workplace Chat
(647) 670-3420
Workplace Chat
(647) 365-0537
Workplace Chat
(647) 260-9277
Provincial Support Staff
Andrea Richard
Administrative Support Analyst
[email protected]
Workplace Chat
647-255-2322
Dorothy Switalska
Administrative Support Analyst
[email protected]
Workplace Chat
437-836-2211
Michelle Dizon
Administrative Support Analyst
[email protected]
Workplace Chat
Karynthia David
Administrative Support Analyst
[email protected]
Workplace Chat
Jasper Ferrara
Administrative Support Analyst
[email protected]
Workplace Chat
Transaction and Listing Analysts
Rita Casella
Transactions Team Lead
[email protected]
Workplace Chat
Jane Oram
Transactions Team Lead
[email protected]
Workplace Chat
Central Conveyance Email: [email protected]
Our Transaction Analysts review and process all transactions & referrals, convey instructions to lawyers, and then place your deal in the commission/payouts queue for the Payouts Team to process once the deal is closed and your checklist is complete!
Central Listings Email: [email protected]
Reviews all listing documentation for active, suspended and terminated listings in Skyslope to ensure paperwork is compliant and complete!
Payout Specialists
The Payouts Team are here as your go-to people for any questions in relation to commission payouts, fees/deductions, cash advances!
Email: [email protected]
Support Staff - eXpert Care Desk
eXpert Care Desk: [email protected]
The eXperts helping you get plugged into all of eXp's amazing technology!
Onboarding Services: [email protected]
**Everything to do with your joining application, contract, MLS & transfer.
Teams Services: [email protected]
**Bringing a team to eXp? Connect with our team professionals first.
Please notify us of ANY agents joining or leaving your registered teams.
Leadership Contact Information
Nathalie Goodyer
VP Brokerage Operations
[email protected]
Nadia Habib
VP of Growth & Expansion
[email protected]
New and Recently Joined Agents
Call 833.303.0610 (toll free) for general questions or help with onboarding.
Business Hours: 9AM – 5PM
GST# 844425041RT
