1)  Attend the Online Training 

2)  Complete the Quiz (An 80% passing grade is required to obtain login credentials)

To initiate the ETran Mobile by FTNI training

Click Login with eXp Passport (Do not use the main login button)

• Enter your eXp Realty email address in Username and click Next

• Enter your Password and click Verify

If you have forgotten your password, click Forgot Password? and follow the instructions – OR – email [email protected].

Logging in to the ETran Mobile by FTNI app

• Your login credentials are in the “Course Completion” email near the bottom so read it all.  

• The username is the first part of your eXp emails EXCLUDING “@exprealty.com” (example: [email protected], the username is john.smith).

• Site abbreviation is EXPAB.

• Initial password is AlbertaRocks12 and you will be prompted to change it at login.

• Some WiFi networks are not secure and will not allow password changes. Use your phone carrier’s signal to avoid this issue.

• Click on “Remember Me” option so it saves your credentials except your password.

• If you see a prompt that your password has expired, (do not try to get a new password) but follow the password reset screen and enter Ontario-2021 for the current password and the password of your choosing on the second and third fields.

General tips when using the ETran Mobile by FTNI app

• Don’t use commas when entering a deposit amount.

• Trade number field is optional. It can be empty or include any reference number you choose.

• You need to scan the actual cheque or draft, not a photocopy.

• If the screen looks “jumbled”, it is a loading issue. Simply log out and back in.

• FTNI Top Issues and Solutions

AFTER passing the FTNI training - Login to the ETran Mobile by FTNI app on your mobile device.

• Your login credentials (including the Site Abbreviation and Default Password) will be in the Course Completion email near the bottom
• The username is the first part of your eXp Realty email address EXCLUDING “@exprealty.com” (IE: [email protected], the username is john.smith).
• Click on the Remember Me option so it saves your credentials except your password.

If you see a prompt that your password has expired, do NOT attempt to obtain a new password.

• Follow the password reset instructions and enter the Default Password you were provided in your Course Completion email as your Current Password
• Enter a new password of your choosing in the second and third fields

NOTE: While mobile, some WiFi networks are not secure and will not allow password changes. Use your phone carrier’s signal to avoid this common issue.

• Don’t use commas when entering a deposit amount.
• Trade number field is optional. It can be empty or include any reference number you choose.
• You need to scan the actual cheque or draft, not a photocopy.
• If the screen looks “jumbled”, it is a loading issue. Simply log out and back in.
• FTNI Top Issues and Solutions