eXp Canada Provincial Agent Centre
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A Transfer Agent is the registrar for all authorized and outstanding shares of a corporation. They maintain records of registered shareholder positions and the number of shares available to issue according to a corporation’s by-laws.

  • Shares acquired before November 2019 are held with our transfer agent, Broadridge.

  • Shares acquired before November 2017 are restricted under Rule 144 of the Securities Act and will require the removal of restrictive legends before the shares can be sold or transferred. See Restricted Stock below.

We are aware that there has been some difficulty for a few agents gaining access to their shares at our transfer agent, Broadridge. The issue may be due to incorrect information on the account or the issuance of shares to multiple accounts. There may be discrepancies between the account registration name, tax identification number, and/or address on your account(s).

Please reach out to [email protected] for an Individual Shareholder Summary of your account(s) at Broadridge.

In order to consolidate multiple accounts at Broadridge, the Registration Name, Tax ID and Address must match on all accounts. Some shareholders may need to submit several forms to update their information so that it matches. If all the information matches, agents can request to merge the accounts by sending an email to Broadridge.

Any EXPI shares acquired before November 2017 were issued prior to registration with the Securities and Exchange Commission and therefore are restricted from free trading under Rule 144 of the Securities Act of 1933 until the restrictions are removed.

eXp will coordinate the restriction removal process internally for our agent shareholders to off-set the fees charged by Broadridge. To request the removal of restrictions, complete the online Shareholder’s Representation Letter. Agents will be invoiced a $50.00 restriction removal fee upon receipt of the request. The fee will be charged to the credit/debit card on file with eXp as LEGEND REMOVAL FEE – RESTRICTED SHARES. Once confirmation of payment is received, the request will be forwarded to Broadridge for processing. Invoicing takes 24-48 hours and Broadridge processing takes 24-72 hours, depending on volume.

After the restrictions are removed, the shares are clear to sell or transfer.

TAX ID

If your account has an incorrect TIN (not associated the registration name) and/or the number is in the incorrect format, a new W9 form (US) or W-8BEN Form is required at Broadridge.

ADDRESS

If you need to update the address on your account, send an email to [email protected] referencing the account(s) that need updating.

REGISTRATION NAME

See the topic below “Do you need to change the registration name on your Broadridge Account?”.

To transfer shares to your personal investment brokerage account, the account information (account registration name, tax identification number, and address) at Broadridge must match what is on your brokerage account. If the information matches, provide your investment broker a copy of your Broadridge Statement or an Individual Shareholder Summary acquired from our support team ([email protected]) and instruct them to initiate a DRS transfer. If there are discrepancies between accounts, take the necessary steps to update your information before initiating the transfer.

Before initiating a sale, make sure that the details on your account are accurate and that there are no restrictions on any of your shares (see Restricted Stock).

INDIVIDUAL ACCOUNTS

Contact Shareholder Support at 1-800-586-1585 to initiate a sale. Please have all your account information available and ensure that none of your shares are restricted.

CORPORATE ACCOUNTS

Prepare a Letter of Instruction on company letterhead and obtain a Medallion Signature Guarantee from a financial institution. To find an institution that provides an MSG near them, they can visit the MSG Lookup website: http://www.msglookup.com/index.html . You will be required to mail the letter with original signatures via regular or overnight mail.

Regular Mail 
Broadridge Shareholder Services 
c/o Broadrige Corporate Issuer Solutions 
P.O. Box 1342
Brentwood, NY 11717-0718 

Overnight Mail
Broadridge Shareholder Services
c/o Broadridge Corporate Issuer Solutions
1155 Long Island Avenue
Edgewood, NY 11717-8309
ATTN: IWS

Before attempting to change the registration name on your Broadridge account, make sure that there are no restrictions on any of your shares (see Restricted Stock).

Changing the registration name on your Broadridge account typically pertains to three situations: Changing your shares from a corporate registration to an individual, changing the registration name of the individual on the account, or transferring shares to another individual.

To accomplish this, you will need to fill out the Legal Transfer Form. We have detailed the process to fill this document out below.

Page 1 (The account you are moving the shares out of):

  1. Name of Stock Issuer: EXP WORLD HOLDINGS INC

  2. Account Number: Pull this from your account statement or reach out to [email protected] if you need that statement.

  3. Tax ID/SSN: This would be the tax ID on the current account, it will be an EIN for a corporation or an SSN/SIN for an individual.

  4. Account Registration: This is the name as printed on your account statement.

  5. Mailing Address: This would be the mailing address as printed on your account statement.

  6. Total Shares to be Transferred: Should you be looking to move all shares, then select Transfer ALL Shares, otherwise, list the number of shares you wish to move under the DRS Book-Entry Shares box.

  7. Reason for Transfer: Please consult your tax advisor regarding the tax implication for each scenario and select the one that fits your situation.

  8. Sign on the signature line and put your legal capacity relative to the current account (owner, self, director etc.). The box to the right is where the Medallion Signature Guarantee (MSG) will go. You can obtain a Medallion Signature Guarantee from a financial institution. To find an institution that provides an MSG near them, they can visit the MSG Lookup website: http://www.msglookup.com/index.html

Please note, accounts containing less than $5,000.00 USD in stock, do not need to provide an MSG for the purposes of the Legal Transfer Form.

Page 2 (The account you will move the shares into):

  1. New Shareholder Account Type: Only fill this out if you are creating a new account to move the shares into (for example, if you only had stock in a corporate account, you would create an individual account). Check the box that fits the account you want to create.

  2. New Shareholder Information: Check New Account if you are creating a new account or Existing Account Number if you are moving the shares into a pre-existing account that you have the account number for. Below that, fill out the required information for the account in question (for new accounts, this will be the information that appears on that account).

  3. Share Designation: This portion can be skipped.

  4. Signature: Be sure to sign and date the signature at the bottom of the second page.

Page 3 (W9 matching the information on Page 2)

The third page of the Legal Transfer Form is a W9, fill it out to match the information for the account on page 2.

Pages 4 and 5 of the Legal Transfer Form can be skipped.

Final Steps:

Once pages 1-3 have been filled out and an MSG has been obtained, the document will be ready to send to Broadridge. You can send the document to [email protected] if you want to have it reviewed by our team before mailing it.

After you are prepared, mail the form to one of the two addresses below. Once received, Broadridge will process this form within 3-5 business days.

Regular Mail 
Broadridge Shareholder Services 
c/o Broadrige Corporate Issuer Solutions 
P.O. Box 1342
Brentwood, NY 11717-0718 

Overnight Mail
Broadridge Shareholder Services
c/o Broadridge Corporate Issuer Solutions
1155 Long Island Avenue
Edgewood, NY 11717-8309
ATTN: IWS

Before attempting to create your online account access, make sure you have your account statement for Broadridge. If you don’t have your account statement, email [email protected] and we can provide it for you.

To set up your account access for Broadridge you will need to go to https://investor.broadridge.com/?Ticker=expi

Upon going to this page, you will select the Create Profile button beneath First Time Users on the right side of the page.

From there you will be given three choices for account creation.

Individual Accounts and Joint Tenant Accounts: You will select this option if you are attempting to create a login for an account in your name and SSN. You will be prompted to provide your First Name, Last Name, Account Number, and Social Security Number. Once provided your access will be set up.

Corporate Accounts/Trustees/Non-US Persons: You will select this option if your shares are under a corporate registration or if you are a Non-US Person. You will be prompted for the Account Number, your name, address, email address, and phone number. This will be verified against the account and if it matches, then a PIN will be issued via mail to you which will take up to 14 business days to arrive. Once the PIN has arrived, you will be able to create your account. If the address on your Broadridge account statement is out of date, please email [email protected] and we can assist with updating it.

Decedent Account: You will select this option if you are looking to create access to an account for an individual who has passed away. You will be required to contact Broadridge to begin this process.

Step One: Note your Broadridge account number and registration name from your account statement(s).

  • If you cannot locate your account statement, request a copy by emailing [email protected].

  • If your Broadridge account registration name does not match the name on your E*TRADE account, please refer to the section “CHANGE THE REGISTRATION NAME ON YOUR ACCOUNT” before completing the request to transfer shares.



Step Two:
Process Transfer Within E*TRADE

Log into your E*TRADE Account

Scroll over “Transfer” in the top right corner and select “Transfer Account” from the drop-down menu.

Type “Broadridge Corporate Issuer Solutions Inc.” into the search bar and select it to proceed.

Select the account to transfer shares to.

  • For Account Type, select Individual (unless the Broadridge account is another type such as Estate).

  • Under Receiving E*TRADE Account, select the listed account to transfer shares to.

Select the account to transfer shares to.

  • For Account Type, select Individual (unless the Broadridge account is another type such as Estate).

  • Under Receiving E*TRADE Account, select the listed account to transfer shares to.

 

Enter the Broadridge account details where the shares are being transferred from.

  • External Account Name: Enter the exact name listed on your Broadridge account statement.

  • External Account Number: Enter your Broadridge account number

    • Do not include the dash between 7182 and the rest of the number.

    • Add leading zeros to the account number so that it is 11 digits long. For example, if your account number is 7182-12345, you would enter as 00718212345.

    • Confirm your account number and select the estimated value.

Enter securities details.

  • The Security Symbol for eXp stock is EXPI.

  • Select Preview Transfer.

  • Confirm the details of the transfer and then select Submit. You will then be asked to attach a copy of your Broadridge account statement.

The transfer will be completed within 5-10 business days.